Privacy Policy

Effective Date: January 15, 2025
Last Updated: January 15, 2025

MysticHydro (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website, MysticHydro, and our services. It also explains your rights under the General Data Protection Regulation (GDPR) and other applicable laws.

1. Information We Collect

We collect the following types of personal information:

a. Information You Provide

  • Contact Information: Name, email address, phone number, and physical address when you make a purchase, sign up for our newsletter, or contact us.
  • Payment Information: Billing address and payment details (processed securely by third-party payment processors).
  • Account Details: Username and password if you create an account.

b. Information We Collect Automatically

  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Information about your interactions with our website, such as pages viewed and links clicked.

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. For more details, please refer to our Cookie Policy.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders, including shipping and payment processing.
  • To communicate with you regarding your orders, inquiries, and promotional offers.
  • To provide, maintain, and improve our website and services.
  • To comply with legal obligations and resolve disputes.
  • To analyze website usage and enhance user experience.

3. Legal Basis for Processing

Under the GDPR, we process your personal information based on the following legal grounds:

  • Contractual Necessity: To fulfill our obligations under a contract, such as processing your orders.
  • Consent: When you provide consent for specific uses, such as receiving marketing emails.
  • Legal Obligation: To comply with applicable laws.
  • Legitimate Interests: To improve our services and protect our business.

4. Data Sharing

We do not sell or rent your personal data. However, we may share your information with:

  • Service Providers: Third-party vendors that assist in payment processing, shipping, email delivery, and website analytics.
  • Legal Authorities: When required by law or to protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business.

5. Data Storage and Security

  • Storage Location: Your data is stored on secure servers located within the European Economic Area (EEA) or other jurisdictions with adequate data protection laws.
  • Security Measures: We implement industry-standard measures such as encryption, firewalls, and access controls to protect your data.
  • Retention Period: We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

6. Your Rights

Under the GDPR, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request corrections to inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data (subject to legal and contractual obligations).
  • Restriction: Request limited processing of your data under certain circumstances.
  • Data Portability: Request a copy of your data in a machine-readable format.
  • Objection: Object to processing based on legitimate interests or for direct marketing purposes.
  • Withdraw Consent: Withdraw consent for processing where applicable.

To exercise your rights, please contact us at [email protected].

7. International Data Transfers

If we transfer your data outside the EEA, we will ensure it is protected through measures such as:

  • Binding corporate rules.
  • Standard contractual clauses approved by the European Commission.

8. Cookies and Tracking

We use cookies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings. For more details, see our Cookie Policy.

9. Children’s Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from them. If we learn that we have collected such data, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal obligations. The latest version will always be available on our website.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

MysticHydro
Address: 90210, Beverly Hills
Email: [email protected]

This Privacy Policy is designed to ensure your trust and confidence in our commitment to safeguarding your personal information. Thank you for choosing MysticHydro!