Effective Date: January 15, 2025
Last Updated: January 15, 2025
Welcome to MysticHydro! These Terms and Conditions (“Terms”) govern your use of our website, MysticHydro, operated by MysticHydro (“we,” “our,” or “us”). By accessing or using our website, you agree to comply with these Terms. Please read them carefully.
1. Acceptance of Terms
By using our website, you confirm that you are at least 18 years old or accessing the site with parental or guardian consent. If you do not agree to these Terms, please discontinue use of our website immediately.
2. Products and Services
MysticHydro sells crystal-infused water bottles for spiritual seekers. All product descriptions, prices, and availability are subject to change without notice at our sole discretion.
3. Orders and Payments
a. Placing an Order
- When you place an order, you agree to provide accurate, complete, and current information.
- We reserve the right to refuse or cancel orders for reasons including but not limited to product availability, errors in pricing, or suspicion of fraudulent activity.
b. Pricing and Payments
- All prices are listed in USD unless stated otherwise.
- Payment must be made at the time of purchase using accepted payment methods.
- Third-party payment processors handle transactions, and by purchasing, you agree to their terms.
c. Shipping and Delivery
- We ship worldwide, subject to availability and restrictions. Delivery times and fees vary.
- You are responsible for providing a correct shipping address. We are not liable for delays or lost packages due to incorrect information.
4. Returns and Refunds
a. Eligibility for Returns
- Products must be returned within 30 days of receipt.
- To qualify for a refund, items must be unused, in their original packaging, and accompanied by proof of purchase.
b. Refund Processing
- Refunds will be issued to the original payment method. Shipping fees are non-refundable unless the return is due to our error.
For assistance with returns, contact us at [email protected].
5. Intellectual Property
All content on our website, including text, images, logos, and designs, is the property of MysticHydro and protected by copyright, trademark, and other intellectual property laws. Unauthorized use is prohibited.
6. User Conduct
You agree not to:
- Violate any laws or regulations.
- Interfere with the security or operation of our website.
- Use our website to distribute spam, malware, or unauthorized advertising.
- Impersonate others or provide false information.
We reserve the right to terminate or suspend your access to our website if you violate these Terms.
7. Limitation of Liability
To the fullest extent permitted by law, MysticHydro is not liable for:
- Any indirect, incidental, or consequential damages arising from your use of our website or products.
- Losses caused by unauthorized access to your personal information.
- Delays or failure in performance due to circumstances beyond our control.
8. Indemnification
You agree to indemnify and hold MysticHydro harmless from any claims, damages, or liabilities arising from your use of our website, breach of these Terms, or violation of applicable laws.
9. Privacy
Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
10. Modifications
We may update these Terms at any time without prior notice. Changes will be effective upon posting to our website. Your continued use of the website constitutes acceptance of the revised Terms.
11. Governing Law
These Terms are governed by the laws of the United States and the state of California. Any disputes arising from these Terms or your use of our website shall be resolved exclusively in the courts located in Beverly Hills, California.
12. Contact Information
If you have any questions about these Terms, please contact us at:
MysticHydro
Address: 90210, Beverly Hills
Email: [email protected]
Thank you for choosing MysticHydro! We appreciate your trust and support in our products and mission.